T&C’s

Terms and conditions

Welcome to our website. MILLA provides the services and products subject to the following terms and conditions. Our address is 47 Market Place, Market Weighton, York, YO43 3AJ

Booking policy

We will contact you with appointment confirmations and reminder via phone, email or SMS to confirm appointments booked and remind you of upcoming appointments. We consider your having made the appointment as consent to undertake this activity but, if you want, you may opt-out at any time.

Cancellation Policy

Cancellations must be no less than 24 hours before. 50% charge will be added to your next appointment if the cancellation is less than that time.

We request the minimum level of personal identity information to run our business effectively. The data that you provide us with, for example, your name and contact details. We will never obtain information about you indirectly from sources outside our business. We store notes with respect to services we undertake to ensure we maintain and exceed our level of service. For example, your preferred brow style.

We consider you have provided consent for us to store personally identifying information and information about your services based on your receiving services from us.

Depending on the particular services we are providing we may be required to ask questions related to your medical history. We will obtain your consent prior to storing information related to your medical history. Examples of medical data may be allergies, pregnancy or an injury that may impact our service.

Appointment ratings and reviews

After visiting us we may send you an email or SMS asking you to rate our services and provide feedback. We consider your agreement and participation in the service as consent to undertake this activity but, if you want, you may opt out at any time.

Loyalty

We consider becoming a member of our loyalty program as consent to send you emails related to the loyalty program but, if you want, you may opt out at any time.